Effective Date: 19 August 2026

Welcome to REK Studios. These Terms of Service govern your use of our website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About REK Studios

REK Studios is a design and creative studio offering 3D-printed products, collectibles, custom products, and other creative goods through its online store.

REK Studios reserves the right to update, modify, add, or remove products, prices, descriptions, availability, and website content at any time.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, and other information displayed on our website are accurate.

However, actual products may vary slightly due to photography, lighting, screen settings, materials, manufacturing processes, and other factors.

3D-Printed Products

Many REK Studios products are manufactured using 3D printing technology.

Due to the nature of 3D printing, products may have minor layer lines, surface variations, small marks, texture differences, or slight dimensional variations.

These characteristics are normal and do not necessarily constitute manufacturing defects.

Objects may vary slightly from the photographs shown on the website.

3. Orders

By placing an order, you confirm that:

• The information you provide is accurate and complete.

• You are authorised to use the payment method provided.

• You have reviewed the product information before completing your purchase.

• You agree to pay the total amount displayed at checkout.

An order is considered accepted after successful payment and order confirmation by REK Studios.

REK Studios reserves the right to refuse or cancel an order in circumstances including suspected fraud, product unavailability, incorrect pricing, technical errors, or other circumstances that prevent us from fulfilling the order.

If an order is cancelled by REK Studios after payment has been received, any eligible refund will be processed through the applicable payment method.

4. Pricing & Payment

All prices displayed on the website are in the currency specified at checkout.

Prices may change without prior notice. Such changes will not normally affect orders that have already been confirmed and paid for.

In the event of an obvious pricing or technical error, REK Studios reserves the right to cancel the affected order and provide an appropriate refund where applicable.

Payment must be completed using the payment methods available at checkout.

5. Made-to-Order & Custom Products

Certain REK Studios products may be made or produced after an order is placed.

Made-to-order and customised products may require additional production time. Any applicable production timeline will be communicated or displayed on the relevant product page.

Because customised products are produced according to specific customer requirements, they may not be eligible for cancellation, return, or exchange once production has started, except where required by applicable law.

6. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery times are estimates and may vary depending on the destination, courier service, public holidays, weather, logistical issues, or other circumstances beyond REK Studios' reasonable control.

Customers are responsible for providing a complete and accurate shipping address and contact information.

7. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our applicable Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

Customized, personalized, or made-to-order products may be subject to different return and cancellation conditions.

Nothing in these Terms of Service is intended to limit any consumer rights that cannot legally be excluded under applicable law.

8. Damaged or Incorrect Products

If your order arrives damaged or you receive an incorrect product, please contact REK Studios as soon as possible.

You may be asked to provide:

• Your order number

• Photographs of the shipping package

• Photographs of the product

• Photographs of any visible damage

• A video, where necessary

REK Studios will review the issue and determine the appropriate resolution in accordance with our applicable policies.

9. Website Use

You agree to use the REK Studios website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our website, servers, or systems.

• Copy, reproduce, modify, or distribute website content without permission.

• Interfere with the operation or security of the website.

• Use automated systems to scrape or collect website content without authorisation.

• Upload or transmit malicious software or harmful material.

REK Studios reserves the right to restrict or terminate access to users who violate these terms.

10. Intellectual Property

Unless otherwise stated, all content available on the REK Studios website, including:

• REK Studios logos and branding

• Product photographs

• Product designs

• Graphics and illustrations

• Website text and layouts

• 3D models

• Videos

• Marketing materials

• Other original creative content

is owned by or licensed to REK Studios and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, resell, or commercially exploit REK Studios' intellectual property without prior written permission.

Purchasing a physical product does not transfer ownership of the underlying digital design, 3D model, artwork, or intellectual property rights to the customer.

11. Customer-Provided Content

If you provide REK Studios with photographs, artwork, logos, designs, 3D files, text, or other material for a custom order, you confirm that you have the necessary rights or permissions to use and provide that material.

You remain responsible for ensuring that your submitted content does not infringe the intellectual property, privacy, or other rights of any third party.

12. Third-Party Services

Our website may use third-party services including payment processors, courier and shipping providers, hosting providers, analytics services, and other external platforms.

Your use of such services may also be subject to the terms and policies of those third parties.

REK Studios is not responsible for interruptions, delays, or failures caused by third-party services outside our reasonable control.

13. Product Use & Safety

Customers are responsible for using products appropriately and for their intended purpose.

Some products may contain small, delicate, detachable, or fragile components and may not be suitable for children unless specifically stated otherwise.

Unless specifically stated otherwise, products should be kept away from excessive heat, open flames, water, and other conditions that may damage the material.

14. Limitation of Liability

To the maximum extent permitted by applicable law, REK Studios will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

To the extent permitted by law, REK Studios' liability relating to a product or order will be limited to the amount paid for the relevant product or order.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited.

15. Website & Product Availability

REK Studios does not guarantee that the website, products, or services will always be available or error-free.

Products may be temporarily unavailable, discontinued, or offered in limited quantities.

REK Studios reserves the right to modify, suspend, or discontinue products or services at any time.

16. Privacy

Your use of the REK Studios website may involve the collection and processing of personal information required to process orders, payments, shipping, customer support, and other legitimate business purposes.

Please refer to our Privacy Policy for information about how customer information is collected, used, stored, and protected.

17. Changes to These Terms

REK Studios may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised effective date.

Your continued use of the website after updated terms are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

18. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, disputes arising from these terms or your use of the REK Studios website shall be subject to the jurisdiction of the appropriate courts in Bengaluru, Karnataka, India.

19. Contact Us

If you have questions regarding these Terms of Service, your order, or our products, please contact REK Studios through the contact information provided on our website.

By accessing the REK Studios website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.